Description of the roadmap of an AI-process in CSSC - the call center of one of the largest banks in Austria.
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United Nations Secretary General Kofi Annan – United Nations
“I would like to commend Appreciative Inquiry and to thank (David Cooperrider) for introducing it to the United Nations. Without this, it would have been very difficult, perhaps even impossible, to constructively engage so many leaders of business, civil society, and government.” ~ UN Secretary General, Kofi Annan Read full letter here.