Our company has been using appreciative inquiry, and specifically appreciative conversations, to help a large metropolitan borough council in the UK to develop a vision of 2021 for its various... read more →
The Leap of Faith: Re-Discovering the Wonder-Full World of Education took place November 6-7, 2003, on the campus of Case Western Reserve University, the Weatherhead School of Management. Co-sponsored by... read more →
Attached is an a outbrief (PPT) that details our 2-day summit on improving Customer Service in the Navy. It highlights our process, as well as what we found.