Cypress Health Region
This report looks at how an appreciative inquiry approach to organizational transformation is being used at Shaunavon Hospital and Care Centre (SHCC) to support employee engagement and increased job satisfaction. Appreciative Inquiry (AI) is a collaborative inquiry process to identify and understand an organization’s strengths, potentials, greatest opportunities, and people’s hopes for the future. Two mini-Appreciative Inquiry summits were held at SHCC in March/April 2011 to strengthen the culture of teamwork, cooperation, and shared ownership in providing excellent health care at SHCC. At these mini-summit meetings staff articulated a desire for stronger teamwork and more positive attitudes in their work environment. They also identified the need for positive reinforcement for their hard work from all levels of management in the form of both human resources and staff recognition. SHCC staff have created their new vision of the future work environment at SHCC and will now work together as a team to create ways to deliver on this vision. Senior leadership of Cypress Regional Health is invited to support this initiative through continuing dialogues about staff recruitment and retention at SHCC. Senior leadership team members are also invited to visit SHCC to dialogue with staff directly and to find ways to recognize the staff’s commitment and dedication to their work at SHCC.