Author/Editor:
Anne Meda
Language:
English
Industry:
Healthcare
Organization:
South West Academy of Management Presentation
Downloadable Files:
Resource Type
Case Study
ABSTRACT
Health care is a dynamic industry undergoing fundamental structural change as industry leaders struggle for long-term care survival in this increasingly complex industry. This Appreciative Inquiry (AI) project was designed and adapted to discover the positive core of Tendercare, Inc.’s Wayne Seniors (WS) assisted living center and to enable the staff to focus upon projects, process improvements, and rewards that are aligned to increase census while building a team spirit. AI is the cooperative search for the best in people, their organizations, and the world around them.