Author/Editor:
Bill Bush
Bill Chambers
Diana Conway
Jeff Drummond
Sam Dunner
Terry Fedor
Ron Fry, PhD (consultant)
Dave Grinnell
Dan Hardman
Ralph Myers
Paul Warthing
Leslie Yerkes (consultant)
Phil Zeppo
Language:
English
Industry:
For-profit Business (Corporate), Manufacturing
Related Links:
www.leslieyerkes.com/project/arcelor-mittal-steel/
Resource Type
Article
The linked article describes how Appreciative Inquiry (AI) was used by a steel plant, today known as Mittal Steel USA-Cleveland, to transform “its culture and become the world’s most efficient steel producer.” The article highlights the origins of steel, history of the management model, the use of appreciative inquiry as the management model, and organizational outcomes, results, and lessons learned.